[BFM Business] Enterprise Social Networks as a Driver of Employee Engagement: Eckès-Granini's Story

On Saturday 30 November 2019, Philippe Pinault, co-founder of Talkspirit, and Xavier Niss, national sales director at Eckes-Granini, were welcomed by journalist Frédéric Simottel on the 01 Business Forum show on BFM Business.

The guests discussed the role of the enterprise social network and its impact on employee experience, productivity, and well-being at work.

Europe's leading juice manufacturer and distributor (Joker, Granini, Réa, Pago…), Eckes-Granini has been using Talkspirit for two years. The adoption of the platform has helped the company streamline information flow and reduce internal email volume.

Watch the replay:

Key takeaways from the interview:

• Centralizing and sharing information: According to Skyhigh Networks, the average employee uses 36 cloud services a day. Bringing all these applications together on a single platform makes it possible to "facilitate the sharing and access of information." _ Philippe Pinault, Talkspirit

• User experience:

"With Talkspirit, we set up an enterprise social network that allows us to share information in an engaging way. […] You can like and comment on colleagues' posts, which makes exchanges feel more personal." _ Xavier Niss, Eckes-Granini

"Users have very simple needs. You don't need to offer them many features, but the core communication and document-sharing functions must be executed flawlessly. Technology should get out of the way." _ Philippe Pinault, Talkspirit

• Cutting email volume: "When you receive 100 emails a day, employees no longer want to read them — so you lose information. […] The rise of Talkspirit has allowed us to cut down on emails and communicate more efficiently." _ Xavier Niss, Eckes-Granini

Read also: How Agence Bergamote cut its email volume by 95% and boosted productivity with Talkspirit

• Performance and well-being at work: "Today, well-being and performance at work are deeply connected. We want both — not one or the other." _ Philippe Pinault, Talkspirit

• Employee engagement: "We have sector champion referees who spread the word about new tools among employees. It is thanks to these people that we were able to roll out the platform across the company." _ Xavier Niss, Eckes-Granini

• Continuous improvement: "Our clients drive continuous improvement: their feedback allows us to adapt our offering to their business needs." _ Philippe Pinault, Talkspirit

See also: [Replay] Talkspirit on BFM Business: collaborative work in the age of Covid-19

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