Communication & collaboration

Internal Communication: The Multi-Site Company Challenge (3/7) – Showcasing Internal Successes

ARTICLE WRITTEN BY
Talkspirit
READING TIME
minutes

Employees need role models and inspiring examples of success to stay motivated and guide their actions. Recognizing internal wins is therefore essential. Yet in multi-site companies, one team's achievements are often invisible to others — and vice versa — receiving no internal visibility at all. This typically stems from understandable reasons: not wanting to seem boastful, the belief that a success isn't important enough, that colleagues won't care, that why this one and not another, and so on.

This article is excerpted from our Ebook: Internal Communication — The 7 Challenges of Multi-Site Companies >>> Download the full ebook (FREE)

Not sharing wins — within teams and across teams — is always a mistake.

Celebrate to Inspire

Shared ambition alone is not enough. You also need to set a direction and measure progress along the way: learn to spot the small (and big!) wins, and make a habit of sharing and celebrating them. Without ostentation or self-congratulation.

But to make goals feel attainable, to inspire, and to spark emulation — from one person to the next, one team to the next, one location to the next.

A Thousand Successes Worth Celebrating

In any company, so many achievements deserve recognition:

  • Performance milestones (business-value outcomes):
    • individual (e.g., top salesperson of the month)
    • and collective (e.g., a won tender, record quarterly revenue…)
  • Initiatives (cultural and mindset contributions):
    • individual (e.g., an employee training their peers)
    • and collective (e.g., a skills-based volunteering program with a nonprofit)
  • and all wins that bring a sense of relief: the CFO after closing the year-end accounts, the CIO after completing the migration to a new ERP, the Marketing team after launching the new corporate website, the Sales team after a client publicly endorses your value, the Facilities team after a smooth office relocation, and so on.

Read also: [Practical Guide] 10 Client Initiatives to Improve Internal Communication

How to Showcase Successes

Practical ways to recognize achievements:

  • run a post-mortem, capture what was learned from the experience
    culture of sharing best practicesenriching collective know-how
  • choose the right distribution channel: enterprise social network, company LinkedIn page, internal newsletter…
  • pick the most impactful format: image, infographic, video…
  • where relevant: give those internal successes external visibility too
  • and carefully maintain a sense of balance in the attention given to each site, team, department, or subsidiary to ensure overall fairness

Recognizing Internal Successes: What Can You Expect?

management Talkspirit

Recognizing (small and large) wins should quickly generate a boost in creativity (individual and collective), renewed motivation (individual and collective), stronger individual engagement (involvement and drive to improve), greater emulation between teams, and a richer company culture (everyone as an intrapreneur).

Discover the ranking of the best internal communication tools.

Read the next article: Internal Communication: The Multi-Site Company Challenge (4/7) – Strengthening the Sense of Belonging

Read the previous article: Internal Communication: The Multi-Site Company Challenge (2/7) – Encouraging Cross-Functional Communication

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This article is excerpted from our Ebook « The 7 Challenges of Internal Communication in a Multi-Site Context« . In it, you'll discover: the key challenges facing internal communication in a multi-site organization, along with practical advice and best practices to address them.

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ARTICLE WRITTEN BY
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