.webp)
Breaking free from one-way information
"Talkspirit lets us communicate with each other, access information, and centralise documentation, in a secure space dedicated to our company. You can know who's who and who does what, which matters a lot in a multi-site company." — Elise Attia, Head of Internal Communications, Solimut Mutuelle
Breaking free from one-way information
The mutual insurer with 760,000 members
Solimut Mutuelle de France is a solidarity-driven, committed mutual insurer: supplementary health and protection coverage, for individuals and businesses alike. Its goal: guaranteeing access to healthcare for everyone, regardless of members' income level.
Based in Marseille, the company has 760,000 members, 500 employees, and 57 branches across France.
Getting information flowing across a multi-site mutual insurer
500 employees spread across France, and a single communication tool: an aging, one-way intranet.
An aging intranet
57 branches across France: little connection between sites, and an illegible "who does what" from one team to the next.
An aging intranet
57 branches across France: little connection between sites, and an illegible "who does what" from one team to the next.
An aging intranet
57 branches across France: little connection between sites, and an illegible "who does what" from one team to the next.
Planned over months, deployed in under one
Why Talkspirit: rich functionality, a French tool that respects GDPR and guarantees data security, and close, responsive teams.
A secure French tool
After reviewing the market, Solimut chose Talkspirit: rich functionality, GDPR compliance, data confidentiality — and how easy the platform is to use.
The express rollout
The plan called for full-scale communication and ambassadors. The pandemic forces things to speed up: Talkspirit is in place in under a month, to communicate and access information remotely.
Groups that find their audience
General group, HR group, project groups — down to the Dopamine group for non-work sharing. Everyone gets the information that matters to them, on PC, mobile, and tablet.
The morning reflex
"Their first reflex is to open Talkspirit the moment they get to work, and to look for information there whenever they have a question" — proof of widespread adoption.
Communication that builds connection
What the internal social network changed, as told by Solimut Mutuelle's teams.
Information flows both ways
No more one-way information: targeted groups inform each person of what matters to them, and the field surfaces events and initiatives.
No more one-way information: targeted groups inform each person of what matters to them, and the field surfaces events and initiatives.
Projects and wins put in the spotlight
Every department shares about its projects — surveys, posts, internal challenges — and involved employees are publicly thanked and congratulated.
Every department shares about its projects — surveys, posts, internal challenges — and involved employees are publicly thanked and congratulated.
Who's who, who does what
The directory and news feed bring geographically distant teams closer: reactions, comments, and events shared across all 57 sites.
The directory and news feed bring geographically distant teams closer: reactions, comments, and events shared across all 57 sites.
The first reflex on arriving at work
Opening Talkspirit in the morning, looking for information there as soon as a question comes up: the platform has become the daily entry point.
Opening Talkspirit in the morning, looking for information there as soon as a question comes up: the platform has become the daily entry point.
We showed the auditors what we were already doing every day in Talkspirit. Living governance wasn't a side project: it was built into the way we work.
Thanks to the organisational map built in Talkspirit, everyone knows who does what and what their responsibilities are. This transparency helps each person better understand the direction the company is taking, and lets us align our efforts to fulfil our purpose.
Talkspirit played a key role in clarifying roles, responsibilities and cross-team collaboration within our hierarchical organisation. [...] The tool has also transformed the way we run our meetings. In the past, our meetings were often unproductive. Today, they are better structured, roles are clearly defined and decision-making is far more efficient.
Having a strong intention to change wasn't enough. We needed a tool capable of supporting the practical workings of this new organisational approach.
Organisational clarity and agility allow everyone to fully apply their skills and reach their full potential. It gives people wings. And every organisation needs that.
Adopting Holacracy has helped us gain autonomy and clarity. Employees know what's expected of them, so they can make decisions without constantly seeking everyone's approval. [...] The result: our trust index now stands at 89 out of 100!
In the past, we would have managed with emails, but the documents would have ended up scattered all over the place. With Talkspirit, we share files directly in an organised, structured and centralised way. The latest updates are gathered in a single place, so we can discuss them in real time and act as quickly as possible.
Talkspirit brings us closer to our teams, fuels collective intelligence and makes day-to-day information sharing far smoother.
Pooling our strengths makes each of us stronger. Within our network of SMEs, Talkspirit is an essential driver of transformation and agility.
Talkspirit allows every employee to fully unlock their talents. If someone has skills in several areas, they can take on different roles without being boxed into a single job description. This flexibility in roles also strengthens our agility — an essential asset in today's VUCA world (Volatile, Uncertain, Complex, Ambiguous).
Ready to join us?
Request a security consultation
30 minutes with our security, compliance, or DPO team to review your current landscape: regulatory constraints, sovereignty requirements, and consolidation projects. No generic presentations.