Consulting & Services
1 - 50

Three certifications, one governance system

"We showed the auditors what we were already doing every day in Talkspirit. Living governance wasn't a side project: it was built into how we work." — Sarah Dantz, Partner and Coach, Sémawé

Sémawé

Three certifications, one governance system

Sector
Consulting & Services
Headquarters
Grenoble, France
Headcount
1 - 50
Sites
Grenoble, France · public governance, viewable online
Client since
2018
Modules
Structure · Meetings
La cartographie de gouvernance de Sémawé dans le module Structure de Talkspirit : cercles et rôles du Cercle Général
The company

The transformation consultancy that practices what it preaches

From Grenoble, Sémawé supports organisations through managerial and organisational transformation: coaching, training, facilitation. A team of seven, set up as a worker cooperative (SCOP), running on distributed governance — roles, autonomous circles, explicit decision authorities.

Its distinguishing feature: its governance is public, viewable online by clients, partners — and auditors. Talkspirit's Structure module has been its infrastructure for eight years.

The challenge

Proving quality without drowning in process

Three demanding standards, a team of seven, and one conviction: certification shouldn't produce bureaucracy.

01

Three demanding standards

Bulky documents, quickly outdated, prepared for audit day — the opposite of the agility that underpins how the team works.

01

Three demanding standards

Bulky documents, quickly outdated, prepared for audit day — the opposite of the agility that underpins how the team works.

01

Three demanding standards

Bulky documents, quickly outdated, prepared for audit day — the opposite of the agility that underpins how the team works.

The rollout

Eight years of living governance, three successful audits

In Talkspirit, governance evolves continuously: every change is tracked, timestamped, and accessible to the whole team — and to the public.

2018

Governance takes hold

The team structures roles, circles, authorities, and meetings in the Structure module. The role map becomes the day-to-day infrastructure.

2020

Qualiopi

The training process is spelled out in roles and accountabilities; a nomenclature maps the standard's requirements onto the governance. Certification obtained — renewed since with zero non-conformities.

2023

ISO 9001

The map of roles and circles is the map of processes. Nine months from decision to certification, zero non-conformities — the first Holacracy-run organisation certified ISO 9001 in France.

2025

B Corp

Certified in April 2025, with an overall score of 89.5. Public governance and role-based structure weigh on the Governance and Workers pillars: access to responsibility without classic hierarchy.

The results

Certification as a snapshot of reality

During audits, the team simply shares the link to its governance. Operational gains, as estimated by the team:

− 30%

documentation time (ISO 9001)

Team's estimate, compared to static documentation: living governance replaces the quality binders.

Team's estimate, compared to static documentation: living governance replaces the quality binders.

80%

of the team uses Talkspirit daily

The platform isn't a tool pulled out for the audit: it's the daily way of working — exactly what the auditors observed.

The platform isn't a tool pulled out for the audit: it's the daily way of working — exactly what the auditors observed.

÷ 2

alignment meetings

Asynchronous governance handles proposals continuously; synchronous time is reserved for complex topics.

Asynchronous governance handles proposals continuously; synchronous time is reserved for complex topics.

0

non-conformities found in audit

ISO 9001 obtained and Qualiopi renewed with zero non-conformities — the proof is one click away, in real time.

ISO 9001 obtained and Qualiopi renewed with zero non-conformities — the proof is one click away, in real time.

We showed the auditors what we were already doing every day in Talkspirit. Living governance wasn't a side project: it was built into the way we work.

Sarah Dantz
,
Partner and Coach, Sémawé
Sémawé

Thanks to the organisational map built in Talkspirit, everyone knows who does what and what their responsibilities are. This transparency helps each person better understand the direction the company is taking, and lets us align our efforts to fulfil our purpose.

Benoît Pointet
,
Holacracy Coach at Liip
Liip

Talkspirit played a key role in clarifying roles, responsibilities and cross-team collaboration within our hierarchical organisation. [...] The tool has also transformed the way we run our meetings. In the past, our meetings were often unproductive. Today, they are better structured, roles are clearly defined and decision-making is far more efficient.

Markus Mantsch
,
Process and Compliance Manager, Big Blue Marble
Big Blue Marble (ex ORS Group)

Having a strong intention to change wasn't enough. We needed a tool capable of supporting the practical workings of this new organisational approach.

Talita Agudinho
,
Organisational Development Specialist
EPPO

Organisational clarity and agility allow everyone to fully apply their skills and reach their full potential. It gives people wings. And every organisation needs that.

Hélène Chahine
,
Managing Director at Fondation CGénial
Fondation CGénial

Adopting Holacracy has helped us gain autonomy and clarity. Employees know what's expected of them, so they can make decisions without constantly seeking everyone's approval. [...] The result: our trust index now stands at 89 out of 100!

René Brouwers
,
Circle Lead, Great Place To Work Netherlands
Great Place To Work Pays-Bas

In the past, we would have managed with emails, but the documents would have ended up scattered all over the place. With Talkspirit, we share files directly in an organised, structured and centralised way. The latest updates are gathered in a single place, so we can discuss them in real time and act as quickly as possible.

Michel Gueit
,
Director of Digital Innovation and IT
Mairie de Venelles

Talkspirit brings us closer to our teams, fuels collective intelligence and makes day-to-day information sharing far smoother.

Vincent Viaud
,
Co-founder and President - PUR Etc.
PUR etc.

Pooling our strengths makes each of us stronger. Within our network of SMEs, Talkspirit is an essential driver of transformation and agility.

Alban Cailliau
,
Network Manager
Traiteurs de France

Talkspirit allows every employee to fully unlock their talents. If someone has skills in several areas, they can take on different roles without being boxed into a single job description. This flexibility in roles also strengthens our agility — an essential asset in today's VUCA world (Volatile, Uncertain, Complex, Ambiguous).

Karl Teufl
,
Talkspirit Guru, Welser Profile
Welser Profile

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