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Connecting field teams, without a work email
"Talkspirit smooths communication and lets everyone feel more included, contribute, and share their opinion. A boost for cohesion and camaraderie in our teams!" — Vincent Viaud, Co-founder and Chairman, PUR etc.
Connecting field teams, without a work email
"Changing the world, one fork at a time"
Founded in 2011, PUR etc. is a "fast-good" restaurant chain: homemade dishes made from organic and fair-trade ingredients, for dine-in or takeout. About ten restaurants in eastern France and the Paris region, roughly 70 employees.
Connecting field teams, without a mailbox
Restaurants, kitchens, support functions: scattered teams, and two obstacles to internal communication.
Information flows poorly
Most employees have no professional email address: impossible to rely on a classic communication solution.
Information flows poorly
Most employees have no professional email address: impossible to rely on a classic communication solution.
Information flows poorly
Most employees have no professional email address: impossible to rely on a classic communication solution.
Tested, then adopted by everyone
Why Talkspirit: access with no professional email, rich functionality, a responsive team from day one — and a fully French-made, well-secured tool.
A first pilot team
Talkspirit is first tested by a group of employees.
To the whole chain
The tool is quickly rolled out to all employees, with strong mobile adoption within a few months.
Mutual support between restaurants
Anyone can reach a colleague instantly, even without a work email: rebalancing stock between restaurants, brainstorming together to solve a problem. Geographic, organisational, and hierarchical distances shrink.
Built into onboarding
The internal social network is now part of every onboarding: information and documents accessible to everyone, everywhere, on PC, mobile, or tablet. The right to disconnect stays protected — everyone turns off notifications outside working hours.
Time saved, cohesion built
What the internal social network changed at PUR etc.
Faster exchanges
Information flows more smoothly across the whole company; mutual support becomes direct between restaurants, support, and the field.
Information flows more smoothly across the whole company; mutual support becomes direct between restaurants, support, and the field.
A transformed onboarding
All information and documents accessible to everyone, from anywhere: every new hire feels part of the team from day one.
All information and documents accessible to everyone, from anywhere: every new hire feels part of the team from day one.
Everyone on the same page
Scattered teams (restaurants, kitchen, support) kept informed in real time: a real sense of belonging.
Scattered teams (restaurants, kitchen, support) kept informed in real time: a real sense of belonging.
Strong adoption, within a few months
Access with no professional email, on mobile, drove fast adoption among field crews.
Access with no professional email, on mobile, drove fast adoption among field crews.
We showed the auditors what we were already doing every day in Talkspirit. Living governance wasn't a side project: it was built into the way we work.
Thanks to the organisational map built in Talkspirit, everyone knows who does what and what their responsibilities are. This transparency helps each person better understand the direction the company is taking, and lets us align our efforts to fulfil our purpose.
Talkspirit played a key role in clarifying roles, responsibilities and cross-team collaboration within our hierarchical organisation. [...] The tool has also transformed the way we run our meetings. In the past, our meetings were often unproductive. Today, they are better structured, roles are clearly defined and decision-making is far more efficient.
Having a strong intention to change wasn't enough. We needed a tool capable of supporting the practical workings of this new organisational approach.
Organisational clarity and agility allow everyone to fully apply their skills and reach their full potential. It gives people wings. And every organisation needs that.
Adopting Holacracy has helped us gain autonomy and clarity. Employees know what's expected of them, so they can make decisions without constantly seeking everyone's approval. [...] The result: our trust index now stands at 89 out of 100!
In the past, we would have managed with emails, but the documents would have ended up scattered all over the place. With Talkspirit, we share files directly in an organised, structured and centralised way. The latest updates are gathered in a single place, so we can discuss them in real time and act as quickly as possible.
Talkspirit brings us closer to our teams, fuels collective intelligence and makes day-to-day information sharing far smoother.
Pooling our strengths makes each of us stronger. Within our network of SMEs, Talkspirit is an essential driver of transformation and agility.
Talkspirit allows every employee to fully unlock their talents. If someone has skills in several areas, they can take on different roles without being boxed into a single job description. This flexibility in roles also strengthens our agility — an essential asset in today's VUCA world (Volatile, Uncertain, Complex, Ambiguous).
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