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The digital heart of a project-based agency
"Talkspirit is our digital heart, the place where all our communications and exchanges converge. This tool makes our lives easier: working in project mode, we need to be able to find and organise places to talk." — Aurélie Laglantine, Managing Director, Agence Bergamote
The digital heart of a project-based agency
An editorial and participatory communications agency
Founded in 2011 in Paris by Aurélie Laglantine, Catherine Mattéi, and Anne-Marie Jelonek, Agence Bergamote is an editorial communications agency of about twenty people. Its mission: to be a participatory agency, attentive to its clients, that opens up new possibilities and commits to a more respectful world.
Centralising, when everything is scattered
As in most agencies: everyone works on several projects, with several colleagues and sometimes external partners.
Scattered exchanges
They needed to centralise this content so it stayed permanently accessible — even as contacts changed.
Scattered exchanges
They needed to centralise this content so it stayed permanently accessible — even as contacts changed.
Scattered exchanges
They needed to centralise this content so it stayed permanently accessible — even as contacts changed.
A single tool for communication
Why Talkspirit: an ergonomic design that makes it quick and easy to get started, and an information ecosystem — discussions, working groups, and integrations with the outside world.
A pilot phase
Talkspirit is first tested, before being rolled out company-wide.
The single communication tool
Leadership rolls out Talkspirit as the sole way to communicate within the agency from now on — with a clear goal: fewer emails.
Invited into the project
Consultants invite their clients as Guests on the project group that concerns them: access to the work done and its progress, a rare closeness with the agency.
The agency's digital heart
Even remote, everyone stays connected to agency life. Surveys involve employees in internal choices (naming meeting rooms, for example), and the "Random" group shares industry news — real collective intelligence.
Fewer emails, more responsiveness
What Talkspirit changed for Agence Bergamote.
internal emails
No more scattered content in inboxes: everything is centralised in a shared document base, findable by everyone, anytime.
No more scattered content in inboxes: everything is centralised in a shared document base, findable by everyone, anytime.
Client response time
Live chat lets people talk in real time, from anywhere, on computer or mobile: no more waiting to run into a colleague.
Live chat lets people talk in real time, from anywhere, on computer or mobile: no more waiting to run into a colleague.
An agency open to its ecosystem
Clients invited as Guests on their project groups: they see progress and feel directly involved.
Clients invited as Guests on their project groups: they see progress and feel directly involved.
Connection, even remotely
Smooth remote work, internal surveys, the "Random" news group: cohesion and belonging get stronger.
Smooth remote work, internal surveys, the "Random" news group: cohesion and belonging get stronger.
We showed the auditors what we were already doing every day in Talkspirit. Living governance wasn't a side project: it was built into the way we work.
Thanks to the organisational map built in Talkspirit, everyone knows who does what and what their responsibilities are. This transparency helps each person better understand the direction the company is taking, and lets us align our efforts to fulfil our purpose.
Talkspirit played a key role in clarifying roles, responsibilities and cross-team collaboration within our hierarchical organisation. [...] The tool has also transformed the way we run our meetings. In the past, our meetings were often unproductive. Today, they are better structured, roles are clearly defined and decision-making is far more efficient.
Having a strong intention to change wasn't enough. We needed a tool capable of supporting the practical workings of this new organisational approach.
Organisational clarity and agility allow everyone to fully apply their skills and reach their full potential. It gives people wings. And every organisation needs that.
Adopting Holacracy has helped us gain autonomy and clarity. Employees know what's expected of them, so they can make decisions without constantly seeking everyone's approval. [...] The result: our trust index now stands at 89 out of 100!
In the past, we would have managed with emails, but the documents would have ended up scattered all over the place. With Talkspirit, we share files directly in an organised, structured and centralised way. The latest updates are gathered in a single place, so we can discuss them in real time and act as quickly as possible.
Talkspirit brings us closer to our teams, fuels collective intelligence and makes day-to-day information sharing far smoother.
Pooling our strengths makes each of us stronger. Within our network of SMEs, Talkspirit is an essential driver of transformation and agility.
Talkspirit allows every employee to fully unlock their talents. If someone has skills in several areas, they can take on different roles without being boxed into a single job description. This flexibility in roles also strengthens our agility — an essential asset in today's VUCA world (Volatile, Uncertain, Complex, Ambiguous).
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